AI Operating Systems for Freight Brokerages & Agents

Your brokerage is leaking revenue. I built the system that claws it back.

FreightClaw installs the AI operating system I run inside my own brokerages — quote follow-up, dormant account reactivation, ops automation, and a daily owner command brief — in 90 days.

Quote follow-up Dormant accounts Shipper & receiver leads Collections / AR Win–loss ledger Owner command briefs

The leak

The average $3M brokerage leaks six figures a year in places nobody is watching.

01

Quotes get sent, then die.

No owner. No follow-up date. No lost reason. No booked freight.

~$60,000/yr in quoted freight that never gets a second touch.

02

Dormant customers disappear.

Old shippers sit in the TMS while reps chase colder prospects.

~$45,000/yr sitting in accounts nobody has called in 6+ months.

03

Ops lives in repetitive admin.

Status emails, customer updates, claims packets, notes, and reports eat the day.

~15 hrs/week of ops time — $30,000/yr in payroll doing robot work.

04

Owners manage from memory.

Activity is scattered across inboxes, CRM, TMS, spreadsheets, and conversations.

The deals you never chased because you never saw the numbers.

05

Shipper and receiver leads slip through the cracks.

Every load has two ends. The vendor your customer buys from ships freight. The receiver on the dock ships freight. Their names are on your own BOLs — and nobody ever calls them.

~$50,000/yr in prospects you already deliver to, sitting unworked in your own shipment history.

06

Invoices go unpaid for 45+ days.

Often the invoice never matched the quote — or the customer swears they never received the bill. Cash sits. You find out when payday hits.

~$40,000+ stuck in AR that a clean quote-to-invoice trail would have collected faster.

07

No win–loss ledger.

You quote. They go quiet. Nobody records why. Rate gaps, competitor names, and lost lanes disappear into the inbox.

The pricing and competitive intel you never reuse — because it was never written down.

Also on the map (productize later): marketing cadence that dies mid-month, and payroll prep that burns owner hours combing spreadsheets for what was invoiced vs paid.

Proof engine

I don't sell theory. I run this system on my own freight.

The retrofit

Fair Trade Logistics

A $3M+ coffee-freight brokerage. FreightClaw installed on live operations.

23quotes recovered
11dormant accounts reactivated
12ops hours returned/week

The clean sheet

NTX Logistics

A brokerage started from zero with FreightClaw as the operating system on day one.

Public scoreboard — updated weekly.

NC

Nathan Crooks

I run a $3M+ coffee-freight brokerage. I watched quotes die, dormant accounts rot, and my ops team drown in status emails — so I built the system that fixed it on my own freight first. FreightClaw is that system. I install it. I run it. My own P&L is the test environment.

The system

A 90-day operating system install. Not another random tool.

We find the leaks, install the workflows, train the team, and put the numbers on a scoreboard every month.

Weeks 1–2

Audit + Roadmap

Map sales, quoting, ops, CRM/TMS, and leadership workflows. Identify the highest-value AI opportunities and quick wins.

Month 1

Quick Win Install

Deploy one workflow that attacks obvious leakage: quote follow-up (Quote Chaser), collections, win–loss, dormant accounts, or owner brief.

Month 2

Team Enablement

Train sales and ops on freight-specific AI workflows. Create SOPs so usage survives after the meeting ends.

Month 3

Scoreboard + Scale

Track outcomes, clean adoption gaps, and build the next workflow backlog around measurable broker economics.

Week 1 Owner Alignment · Week 2 Workflow Deep-Dive · Week 3 Implementation Sprint · Week 4 Training + Impact Report

See the full 90-day system →

The offer

The FreightClaw Install — $15,000. Guaranteed.

Freight Profit Leak Audit + 90-day roadmap$7,500
3 workflow installs on your live operations$15,000
SOP library + team training$5,000
Owner Command Brief, running daily$5,000
90-day scoreboard with tracked outcomes$3,000
$35,500 of system.You pay $15,000.

The guarantee

If the install doesn't surface at least 3x your fee in recoverable revenue — missed quotes, dormant accounts, uncollected invoices, billing errors — you don't pay.

After 90 days

$2,500–$4,000/mo to keep the system tuned, monitored, and growing.

Founding slots

I install these personally. 5 founding slots at $10,000.

Workflow library

Built around freight work that creates booked freight.

Quote Follow-Up Recovery

Every quote gets an owner, next step, follow-up draft, and outcome.

Dormant Customer Reactivation

Surface old shippers and launch personalized reactivation sequences.

Owner Command Brief

Daily or weekly summary of revenue moves, ops risks, and team blockers.

Sales Rep AI Enablement

Prospect research, call prep, freight-specific emails, and objection handling.

Ops Update Assistant

Draft customer updates, exception summaries, and shipment notes faster.

Claims Packet Builder

Organize docs, summarize timelines, and identify missing claim materials.

Shipper & Receiver Lead Mining

Turn every BOL into a prospect list. Origins and receivers get logged, ranked, and worked.

Quote Chaser (Agent #1)

Multi-mailbox quote detection, follow-up drafts, SLA clocks, and a win–loss ledger. Draft-only until you say otherwise.

Collections / AR Chase

Open invoices past 45 days, quote-to-invoice mismatches, and “we never got the bill” threads get owners and next steps.

Win–Loss Ledger

Every closed quote gets an outcome, rate gap, and competitor note you can query by customer and lane.

Who it's for

Two kinds of operators. One system.

Freight agents (1–5 seats)

Run your one-person agency like a ten-person shop.

Brokerages ($1M–$10M)

Stop managing from memory.

Stop treating AI like a side project.

Take the Leak Score. Find the leaks. Install the first workflow. Watch the scoreboard.

Get Your Freight Profit Leak Score